Privacy policy

Who we are

We are ConcertClock, the trading name of Double Yellow Solutions Ltd, company number 09989296. Our website address is:


Cookies are text files that transfer to your computer’s hard drive when you visit our website. They allow us to recognise you when you revisit. The type of information they automatically collect includes your internet protocol (IP) address, browser type, referring / exiting pages, operating systems, and date/time stamp. If you use our “select your location” option then we will also store your selected location in a cookie.

We believe our cookies improve the quality of our services. The Help menu of most web browsers will set out how to stop your browser accepting cookies. You can choose not to provide information and not to accept cookies but certain features of the website will then not be available to you.

When someone visits our website we may use a third party service, e.g. Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not attempt to find the identities of those visiting our website.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices.

If you edit or publish an event, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the event you just edited.

The information we collect and how we use it

You only need to register with us and supply personal data if you intend to submit events for listing on our site. The legal basis by which we will process your personal data is that you have given your consent. You may subsequently withdraw your consent. If you withdraw your consent it will be necessary for us to remove all your listed events from our system.

When you register with us we need to know your name, e-mail address, physical address and telephone number. We ask for this information because we may need to contact you to verify the events you wish us to publish on your behalf. We may also contact you by post, e-mail or telephone to ask you for comments on our service.

To be able to submit events for publication you need to agree to receive operational emails from us, for example we may need to request further information before an event can be published.

Your personal details will only be available to the directors and employees of ConcertClock., contractors appointed by ConcertClock. Your personal details will not be used for any purpose other than the administration of the ConcertClock website.

We do not see or process any Payment Card data.

How we safeguard your information

We aim to adopt the best industry practices to protect the security of your personal information during transmission.

Your consent

By submitting your personal data you consent to the use of that data as set out in this policy. If we change our privacy policy we will post the changes on this page and we will also notify you when you next sign into your account. Continued use of the service will signify that you agree to any such changes.

Please use the ‘Contact us’ page on our website if you require us to delete your personal data from our systems. Any events you have submitted will also be deleted.


We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please see our ‘Contact us’ page.